Welcome to Crown Cookware. We appreciate your choice to shop with us. Before making a purchase, kindly review our Online Shipping Policy. By placing an order on our website, you are agreeing to comply with the terms placing an order our website, you are agreeing to comply with the terms and conditions outlined below.

SHIPPING ELIGIBILITY AND LOCATION

• Currently, shipping is available in Canada and United States of America.

ORDER PROCESSING TIME

All orders require a processing time of 48 business hours. This processing time is necessary to carefully prepare and pack your items to ensure they reach you in perfect condition.

SHIPPING CARRIERS

Once your order has been processed, it will be shipped via reputable shipping carriers. The choice of the carrier may vary depending on your location and the type of items you've purchased.

TRACKING INFORMATION

As soon as your order is dispatched, we will send you an email containing your tracking number along with shipping confirmation. This tracking number will allow you to monitor the progress of your package in real-time.

REFUND AND EXCHANGE POLICY

• All sales are final, and we do not permit refunds or exchanges.
• Our products are priced at a discount, and due to the nature of our business, we are unable to accommodate returns or exchanges.
• Products in our Factory Outlet may exhibit slight imperfections resulting from the manufacturing process. These cosmetic flaws are generally inconspicuous and do not compromise the quality of your baked goods and foods.